When I started this adventure, I wanted to be transparent and show all the nitty-gritty, behind-the-scenes stuff that occurred. But then I realized it was really embarrassing. There is a lot of eating crow, feeling over-exposed, making stupid mistakes, and doubting yourself. So I've tried to find the balance between honesty and protecting my dignity. But to tell the truth (for the sake of keeping it real), I've hidden much of the raw, amateur, stumbling-through-this process that has occurred. It is humbling and I'm sure will continue to be so after we open.
And I'm becoming OK with that.
We are within weeks of opening the store. I'm so excited about the employees we've hired, the products we're going to sell, and the way everything is coming together. I've realized the biggest factor in this store developing is my tenacity. I have a lot of other skills that have helped: organization, efficiency, passion for working with people, and a sense of humor have all been useful. But my drive to push through the discomfort, tell the doubt that creeps in to "shut up", and keeping my eyes on the goal is what has been getting the job done. So I may not always be forthcoming with "all" that's going on behind the scenes, but I'm getting more comfortable admitting that it's messy and nerve-wracking. And I'm doing it anyway.
Because I'm now Bozeman's leading expert on opening a drive-thru grocery store kiosk.